(DOWNLOAD) "Conflicts in Reference Services" by Bill Katz & Ruth A. Fraley " Book PDF Kindle ePub Free
eBook details
- Title: Conflicts in Reference Services
- Author : Bill Katz & Ruth A. Fraley
- Release Date : January 05, 2019
- Genre: Language Arts & Disciplines,Books,Professional & Technical,Education,
- Pages : * pages
- Size : 999 KB
Description
This book, first published in 1985, examines issues such as the discussion of goals and rationales for charging for online searches, conflicts between reference and other library departments, how to provide quality service and who is best suited to provide it.
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